Add new fax numbers to a faxbox

A faxbox must be assigned an inbound fax number first, in order to receive faxes.

• Administrators have the access needed to add, delete, and update fax numbers.

• Adding new inbound fax numbers to a faxbox may be required when a new employee, department, or process is introduced.

• It may also be necessary to change the assigned fax number that will be used for sending faxes.
  

To add new receiving/inbound fax numbers:

1. Click the Settings icon on the main Retarus Fax Portal page.
   → The User management screen displays.

2. Click the Faxbox configuration tab.
   → The Faxbox configuration screen displays your available faxboxes.
   → Use the Update → option at the end of each faxbox listing to make changes to a faxbox.

3. Click Update at the end of the row for the faxbox that needs to be updated.
   → The Update Faxbox screen displays and allows you to add and update fax numbers.

4. Scroll through the Update Faxbox options to the Fax numbers section to add new receiving/inbound fax numbers.

5. To add new receiving/inbound fax numbers, click inside the Receiving fax numbers field:

   1. Type a plus sign or the first few digits of the country code and fax number to display the autocomplete list of fax numbers, and select a fax number from the list of fax numbers.
      → The new receiving/inbound fax number displays below “Assigned fax numbers for receiving.”

When all fax numbers have been added:

8. Scroll to the top of the Update faxbox screen, click the Update button.
   → The “Faxbox updated” message displays in a black box at the bottom middle of the screen.
   → The updated information is saved and returns to the Faxbox configuration page.

9. To go back to your list of faxboxes:

   1. Click the Retarus Enterprise Fax Portal button at the top left in the main menu ribbon.
      → Your list of available faxboxes displays.