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Administrators have the required access to add, update, and delete fax numbers.
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Adding inbound fax numbers to a faxbox may be required when a new employee, department, or process is introduced.
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Each faxbox must have at least one inbound fax number assigned, but multiple fax numbers can be assigned if needed.
📌 Assign inbound number
At least one inbound fax number must be assigned to a faxbox before faxes can be received.
Add new inbound fax numbers
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Click the Settings icon on the main Enterprise Fax Portal page.
→ The User management screen is displayed.
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Click the Faxbox configuration tab.
→ The Faxbox configuration screen is displayed with your available faxboxes.
→ Use the Edit--> option at the end of each faxbox listing to make changes to a faxbox.
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Click Edit --> at the end of the row for the faxbox that needs new fax numbers added.
→ The Edit Faxbox screen is displayed and allows you to add and update fax numbers. -
Scroll down through the Edit Faxbox options to the Fax numbers section to add new inbound fax numbers.
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To add new inbound fax numbers, click inside the Receiving fax numbers field:
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Type a plus sign or the first few digits of the country code and fax number to display the autocomplete list of fax numbers, and select a fax number from the list of available fax numbers.
→ The new inbound/receiving fax number displays below the Assigned fax numbers for receiving heading. -
Repeat the steps above to add all required fax numbers.
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📌 Saving fax number changes
You must click the Update button at the top of the Edit faxbox screen to save any fax numbers you added!
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Scroll to the top of the Edit faxbox screen, and click the Update button.
→ The Faxbox updated message is displayed at the bottom of the screen.
→ The updated information is saved, and you are returned to the Faxbox configuration page.
To go back to your list of faxboxes:
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Click the Enterprise Fax Portal tab in the top left menu ribbon.
→ Your list of available faxboxes is displayed.