Delete faxes

• Users can delete faxes from any faxboxes to which they have been given access.

• Deleted faxes can be restored/undeleted from the trash and are kept in the trash for the default period of thirty days.

Three ways to delete faxes

While viewing the faxes on the main page of any folder,

1. By selecting one or multiple faxes

   Click the checkbox next to all fax messages that you want to move. The fax action menu icons pops up. Click the More actions icon () and then click to select Delete from the dropdown list.
   → For step-by-step instructions, see Delete one or multiple faxes below.

2. While hovering over a fax

   Hover over the fax message to be deleted. Click the More actions icon (), and the More actions menu pops up. Scroll down to choose the Delete option from the dropdown list.
   → For step-by-step instructions, see Delete a fax when hovering over a fax message below.

3. While previewing a fax

   Click to select a fax message in the current folder to preview it. From the fax preview window, click the More actions icon () and then click to select Delete from the dropdown list.
   → For step-by-step instructions, see Delete a fax when previewing a fax message below.

Delete one or multiple faxes

1. Click the checkbox next to one or multiple fax messages that you want to delete from your faxbox.

2. Click the More actions icon () in the top right corner of the faxbox and select Delete from the dropdown list.
   → The selected messages are deleted from the current folder and moved to the Trash folder.
   → The “Faxes deleted” message displays in a black box at the bottom center of the page.

View the deleted faxes in the trash folder

3. Click the Trash folder to view the fax messages that have been deleted from your faxbox and moved to the Trash folder.
   → If you don’t see the fax messages you just deleted, click the window refresh icon ().

Delete a fax when hovering over a fax message

1. Hover over the fax message to be deleted.

2. Click the More actions icon () next to the fax message.
   → The More actions dropdown menu displays.

3. Scroll down to choose the Delete option.
   → The selected fax is deleted from the current folder and moved to the Trash folder.
   → The “Faxes deleted” message displays in a black box at the bottom center of the page.

View deleted faxes in trash folder

4. Click the Trash folder to view the fax messages that have been deleted from your faxbox and moved to the Trash folder.
   → If you don’t see the fax messages you just deleted, click the window refresh icon ().

Delete a fax when previewing a fax message

1. Click to select and preview any fax message in the current folder view.
   → The fax opens in the document preview window on the right side of the screen.

2. Click the More actions icon () in the top right corner of the fax preview window.
   → The More actions menu pops up.

3. Scroll down to choose the Delete option.
   → The selected fax is deleted from the current folder and moved to the Trash folder.
   → The “Faxes deleted” message displays in a black box at the bottom center of the page.

View the deleted faxes in the trash folder

4. Click the Trash folder to view the fax messages that have been deleted from your faxbox and moved to the Trash folder.
   → If you don’t see the fax messages you just deleted, click the window refresh icon ().