Fax Live Monitoring

The Fax Live Monitoring function allows real-time tracking of fax jobs currently being processed or have been scheduled to be sent. You also have the options of displaying the fax documents and canceling a fax job.

The overview for Fax Live Monitoring is separated into two tables. From the initial general summary table, you can obtain an overview of all jobs currently in the send process:

The monitoring data displayed here comes from an account used solely for demonstration purposes. The status statistics displayed in your search results will only come from your own account.

The Service column tells you the service used to send your fax job. Additional information on the corresponding abbreviations for each service is located in the help text directly under the table.

To view additional details on jobs currently in the process of being sent, click on the icon on the right-hand side of the table in the corresponding row. A table opens with an overview of all fax jobs grouped by service. You see exactly when the job was accepted by the Retarus infrastructure in the Received column and when it is scheduled to be sent by Retarus to the recipient in the Scheduled send time column. In addition, you can see how many pages the fax had, its resolution, and the number of recipients. When you click on the Job ID, you can download the fax and either view it or save it locally.

When you drag your mouse over the icon on the left-hand side of the table, you receive additional information about a specific fax job. You can cancel incomplete jobs by clicking on the icon on the right-hand side of the table. However, if you see the icon in the corresponding row, the job has already been completed and cannot be canceled.