The Fax Outbound Reporting function in the EAS portal lets you track outbound fax communications in detail. You can view all faxes sent within a specific timeframe and search for individual faxes.
Advanced search
Fax reports are generated based on the underlying fax service and Server ID. You can display information for all fax documents or limit the results to Successfully sent or Failed transmissions.
The Reply to option only affects documents sent via Retarus Email-to-Fax and lets you search for individual senders. To search for messages sent to a specific recipient, use the Recipient number option. If an exact recipient number search returns no results, try a wildcard search instead. For example, *490123456789 may return results for the recipient number +490123456789. You can also limit the search results to specific cost centers.
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To generate a complete overview of all services used within a specific timeframe, set the period using the calendars or enter the From and To times manually. Click Generate report to create the report.
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After the report is generated, click Download report to open or save it locally. The report is provided in CSV format and is ready for further analysis.
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To display search results directly in the EAS portal, click Show. To start a new search with different criteria, click Reset selection.
Results table
The results table provides an overview of fax jobs that match the selected criteria. In addition to the job name, the table displays the recipient number, CSID, the service used to send the fax job, the number of pages, and the transmission status.
When you move your pointer over the corresponding symbol, additional information for each fax job appears in the Details view.
A document is generally available as a TIFF file for seven days after transmission. You can adjust this timeframe to meet your needs. To download the file, click the fax job’s Job name. A window opens and gives you the option to save the TIFF file.
Fax Outbound archive
Fax Outbound Reporting in the EAS portal also gives you access to archived sent messages and reports. This allows you to retrieve messages and the associated connection data for the contractually agreed retention period and have messages re-delivered.
Fax messages that can be re-delivered and saved locally are marked with the 
To resend multiple faxes at the same time, select the corresponding checkboxes on the right side of the table. The faxes are resent to the original recipient or recipients.
📌 Fax re-delivery
To re-deliver a fax using Fax Outbound Archive, your company or organization must have booked the Retarus Email-to-Fax service.