Delete folders and subfolders

Only administrators with access to the faxbox can delete folders and subfolders as needed.

When you delete a folder, all of its subfolders will be deleted as well.

Delete folders and subfolders

1. Click the Settings icon on the main Retarus Fax Portal page.
   → The User management screen displays.

2. Click the Faxbox configuration tab.
   → The Faxbox configuration screen displays the list of your available faxboxes.
   → Use the Update → option at the end of the faxbox listing to navigate to the Update faxbox screen with the folders/subfolders that need to be deleted.

3. Click Update → at the end of the faxbox listing for the faxbox with the folders/subfolders you want to delete.
   → The Update Faxbox screen displays.

Delete a folder and all of its subfolders

4. Scroll down through the Update faxbox options to the Folders area of the Organize screen.

   1. Click the folder name to expand the folder and display the subfolders.

   2. Click the delete icon () next to the folder you want to delete.
      → The folder and all of its subfolders you deleted are no longer displayed in the list of available folders/subfolders.

Delete a specific subfolder

5. Scroll down through the Update faxbox options to the Folders area of the Organize screen.

   1. Click the folder name to expand the folder and display the subfolders.

   2. Click the name of the subfolder you want to delete.

   3. Click the delete icon () next to the subfolder you want to delete.
      → The specific subfolder you selected for deletion is no longer displayed in the list of available folders/subfolders.

Update after deleting folders and subfolders

To update the faxbox when you have deleted all folders and subfolders that are no longer needed:

6. Scroll up to the top of the Update Faxbox screen and click the Update button.
   → The “Faxbox updated” message displays in a black box at the bottom middle of the screen.
   → The updated information is saved and returns you to the Faxbox configuration page.

To go back to your list of available faxboxes:

7. Click the Enterprise Fax Portal tab at the top left in the menu ribbon.
   → Your list of available faxboxes displays.