Delete folders & subfolder

Users with access to the faxbox can delete folders and subfolders.

📌 Deleting folders

When you delete a folder, all of its subfolders are also deleted.

  1. Click the Settings icon on the main Enterprise Fax Portal page.
    → The Users screen is displayed.

  2. Click the Faxboxes tab.
    → The Faxbox screen is displayed and lists your available faxboxes.

  3. Click the pencil icon ( image-20260623-123134.png ) next to the faxbox that contains the folder or subfolder you want to delete.
    → The Edit faxbox screen is displayed.

  4. Scroll down through the Edit faxbox options to the Organize section.

  5. Under Folders, do one of the following:

    • To delete a folder, point to it and click the delete icon ( image-20250303-211837.png ).
      → The folder and all of its subfolders are removed from the list of available folders.

      image-20260623-130948.png
    • To delete a subfolder, point to it and click the Delete icon ( image-20250303-211837.png ).

      image-20260623-133013.png

      → The subfolder is removed from the list of available subfolders.

  6. Scroll to the top of the Edit Faxbox screen and click the Update button.
    → The folder or subfolder is removed from your system.