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Send a fax via email

  • Users can easily send a fax in their faxbox to a valid email address.

  • A fax sent by email is attached to the email and transmitted to the recipient as is. No additional content is added to the email.

  • Anytime a fax is sent via email, it is captured in the activity log. The activity log is viewable when previewing a fax.

  • There are two easy and convenient ways to send a fax via email.

Two ways to send a fax via email

  1. While hovering over a fax:

    Hover over the fax message to be emailed. Click the More actions icon (image-20250317-165333.png ). The more actions menu opens. Scroll down and click to select the Send via Email option.
    → The Send fax via Email window opens, and you are prompted to enter the contact information.
    → For step-by-step instructions, see Send a fax via email while hovering over a fax message below.

  2. While previewing a fax:

    Click to select a fax message in the current folder to preview it. From the fax preview window, click the More actions icon (image-20250317-165333.png ). The More actions menu opens. Click to select the Send via Email option.
    → The Send fax via Email window opens, and you are prompted to enter the contact information.
    → For step-by-step instructions, see Send a fax via email when previewing a fax below.

Send a fax via email while hovering over a fax

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  1. Hover over the fax message to be sent by email and click the More actions icon (image-20250317-165333.png).
    → The More actions menu opens.

  2. Click to select the Send via email option.
    → The Send fax via Email window opens, and you are prompted to choose a contact or enter an email address.

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  1. Click inside the Choose contact or enter email field.

    1. To manually enter the recipient’s email address if the recipient isn’t a contact in the address book: Type the recipient’s valid email address.

    2. To leverage the address book contacts to enter the recipient’s email address: Type the first 2 or 3 characters of the recipient’s company name, the recipient’s first name, or the recipient’s last name to display the autocomplete list of available email addresses/address book contacts. Scroll down and select the recipient’s address book contact.

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  1. Click the Send via Email button.
    → The Send fax via Email window closes, and the Fax sent via email message is displayed at the bottom middle of the screen.

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Send a fax via email when previewing a fax

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  1. Click to select and preview any fax message in the current folder view.
    → The fax opens in the document preview window on the right side of the screen.

  2. Click the More actions icon (image-20250317-165333.png) in the top right corner of the fax preview window.
    → The More actions menu opens.

  3. Click to select the Send via Email option.
    → The Send fax via email window opens, and you are prompted to choose a contact or enter an email address.

image-20250327-195103.png

  1. Click inside the Choose contact or enter email field.

    1. To manually enter the recipient’s email address if the recipient isn’t a contact in the address book: Type the recipient’s valid email address.

    2. To leverage the address book contacts to enter the recipient’s email address: Type the first 2 or 3 characters of the recipient’s company name, the recipient’s first name, or the recipient’s last name to display the autocomplete list of available email addresses/address book contacts. Scroll down and select the recipient’s address book contact.

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  1. Click the Send via Email button.
    → The Send fax via Email window closes, and the Fax sent via email message is displayed at the bottom middle of the screen.

image-20250327-193806.png

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