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ActFax: Setting up ActFax Server to Send Faxes via Retarus Cloud Fax

This guide outlines the steps required to configure ActFax Server for integration with the Retarus Fax API.

📌 ActFax Web Fax Connector status

The ActFax Web Fax Connector is already preconfigured and tested to work with Retarus Fax-for-Applications.

Developer: ActFax Communication-Software GmbH

Category: Third-Party Integration for Cloud Fax

Prerequisites

  • ActFax Server Version 7.65 or higher. For details on supported versions, visit the ActFax website.

  • API credentials (“Login-ID”) for Retarus Fax-for-Applications.

  • The preferred data center region URL for Europe or the US (provided by Retarus).

Setting up ActFax Server

1. Request a test account for Retarus Fax-for-Applications

  • Request a test account from your Retarus Account Manager or via https://www.retarus.com/services/fax/.

  • Retarus will contact you and provide the following:
    → The required API credentials to access the Retarus platform.
    → The URL for the preferred processing region.

📌 By default, the ActFax Connector is configured for the European region.

2. Configure WebFax details on the Actfax Server

In the ActFax management console:

  • Go to Web Fax Service Properties.

  • Enter the API credentials in the fields provided.

📌 The system automatically prefills the Customer No. field.

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3. Define the region for data processing

By default, ActFax uses the URL of the Retarus European data centers to send faxes and receive job status updates. You can change the URL under Extras - Options - General - Extended Options - External Parameters.

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📌 Remember to enter the URL exactly as provided by Retarus, without https:// at the beginning.

4. Test the configuration

  • Send a test fax to ensure the ActFax Connector is functioning properly.

You’ve completed the setup successfully!

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