ActFax: Setting up ActFax Server for Retarus Cloud Fax
This Integration Guide describes the necessary steps to set up ActFax Server to utilize the Retarus Fax API.
The ActFax Web Fax Connector is already preconfigured and tested to work with Retarus Fax-for-Applications. Only the API credentials need to be entered in the service properties.
Developer: ActFax Communication-Software GmbH
Category: Third-Party Integration for Cloud Fax
Prerequisites
ActFax Server Version 7.65 or higher. For details on supported versions, visit the ActFax website.
API credentials (“Login-ID”) for Retarus Fax-for-Applications.
The preferred data center region URL for Europe or the US (provided by Retarus).
Setting up ActFax Server
→ Request a test account from your Retarus Account Manager or via https://www.retarus.com/services/fax/.
→ After Retarus receives the signed agreement, the delivery team will contact you and provide the following:
The required API credentials to access the Retarus platform.
The URL for the preferred processing region.
By default, the ActFax Connector is configured for the European region.
→ In the ActFax management console:
Go to Web Fax Service Properties.
Enter the API credentials in the Customer No. field.
The Customer No. field is automatically prefilled.
By default, ActFax is configured to use the URL of the Retarus European data centers to send faxes and receive job status updates.
The URL can be changed under Extras - Options - General - Extended Options - External Parameters.
Remember to enter the URL exactly as provided by Retarus, without “https://” at the beginning.
You’ve completed the setup successfully!
Additional information
ActFax enables the network-wide sending and receiving of documents. The ActFax Server software is compatible with Windows XP through Windows 11 and Windows Server 2022 versions, including terminal servers.
Administrators can choose Retarus as a cloud fax provider in the ActFax configuration.
The integration supports a wide range of document workflows, cover pages, and reporting features. Detailed information on the supported features and specifications can be found here.