Update and delete fax numbers on an existing faxbox

A faxbox must be assigned an inbound fax number first, in order to receive faxes.

• Administrators have the access needed to add, delete, and update fax numbers.

• Adding new inbound fax numbers to a faxbox may be required when a new employee, department, or process is introduced.

• It may also be necessary to change the assigned fax number that will be used for sending faxes.
  

To update the sending fax number, update or delete receiving/inbound fax numbers:

1. Click the Settings icon on the main Retarus Fax Portal page.
   → The User management screen displays.

2. Click the Faxbox configuration tab.
   → The Faxbox configuration screen displays your available faxboxes.
   → Use the Update → option at the end of each faxbox listing to make changes to a faxbox.

3. Click Update at the end of the row for the faxbox that needs to be updated.
   → The Update Faxbox screen displays and allows you to add and update fax numbers.

4. Scroll through the Update Faxbox options to the Fax numbers section to update the sending fax number, update or delete the receiving/inbound fax numbers.

5. To change the “Assigned default fax number for sending,”:

   1. Click inside the Sending fax number field and delete the current sending number.

   2. Type a plus sign or the first few digits of the country code and fax number to display the autocomplete list of available fax numbers, and select a fax number from the list of fax numbers.
      → The new sending number displays in the “Assigned default fax number for sending,” field.

6. To update receiving/inbound fax numbers, click inside the Receiving fax numbers field:

   1. Type a plus sign or the first few digits of the country code and fax number to display the autocomplete list of fax numbers, and select a fax number from the list of fax numbers.
      → The new receiving/inbound fax number displays below “Assigned fax numbers for receiving.”

7. To delete receiving/inbound fax numbers:

   1. Click the delete icon () next to the receiving/inbound fax number that needs to be deleted.
      → The deleted inbound fax number no longer displays below “Assigned fax numbers for receiving.”

When all fax numbers have been updated/deleted:

8. Scroll to the top of the Update faxbox screen, click the Update button.
   → The “Faxbox updated” message displays in a black box at the bottom middle of the screen.
   → The updated information is saved and returns to the Faxbox configuration page.

9. To go back to your list of faxboxes:

   1. Click the Retarus Enterprise Fax Portal button at the top left in the main menu ribbon.
      → Your list of available faxboxes displays.