View and configure user preferences

You can view and configure your personal preferences by selecting My Profile under your avatar icon in the top-right corner of the Enterprise Fax Portal. The following settings are available for you to customize:

• Language

• Date & time

• Fax and number format

• Email notifications

While on your My Profile page, you can also:

• View your personal data and Enterprise Fax Portal account information, including:

  • Your username

  • Your first and last names

  • Your email address

  • Any roles assigned to you by your fax portal administrator

• Upload a picture for your fax portal avatar

📌 Tenant and user preferences

Certain settings, including language, date & time, fax number format, and paper format, are set at the tenant level and apply to all faxboxes within your organization. However, you can personalize your own preferences for language, date & time, and fax number format under your My Profile page. Your changes will override the tenant defaults for your individual account.

Viewing “My profile” data

When you are added as a user through the Users option, your personal profile is created automatically.

• Click the Avatar icon with your initials in the top right corner of the Enterprise Fax Portal page and select My profile from the dropdown list.
  → The My profile page displays the following personal information that was added to create your profile:

  • Name of your tenant

  • Tenant ID

  • Username

  • First and last names

  • Email address

  • Any roles assigned to you

Uploading an avatar picture

• Click the Upload picture button, navigate to your picture files, select a JPG or PNG file for your avatar, and click Open to set your avatar picture.
  → The Picture set as avatar message is displayed, and the selected picture is applied to your avatar.

Configuring language settings

• Click the Language dropdown arrow and select the preferred language option from the available languages in the dropdown list.
  → The Preferences updated message is displayed.

Configuring date format preferences

• Click the Date dropdown arrow and select the preferred date format option from the available date formats in the dropdown list.
  → The Preferences updated message is displayed.

Configuring time format preferences

• Click the Time dropdown arrow and select the preferred time format option from the available time formats in the dropdown list.
  →The Preferences updated message is displayed.

Configuring fax number format preferences

• Click the Fax number format dropdown arrow and select the preferred fax number format option from the available fax number formats in the dropdown list.
  →The Preferences updated message is displayed.

Configuring email notifications

Configuring Email Notifications

The Email Notifications section lets you manage automated email alerts about your fax activity and changes to faxboxes and user groups you own or manage.

The notification options available to you depend on your role. Faxbox owners and group owners see additional notification types that are not visible to standard users.

📌 Personalized access notifications

If you are added to or removed from a faxbox as a member, you automatically receive a personalized email notification. These notifications do not appear in this section and cannot be turned off.

Available notification types

To configure your email notifications:

1. Go to My Profile.

2. In the Email Notifications section, review the available notification types and their current settings.

3. Use the toggle next to each notification type to turn it on or off.

For details about what triggers each notification and what the emails include, see Email notifications.