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Classic EAS

SMS Reporting is located in the EAS portal navigation menu under Reports.

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The following table explains the search parameter fields as well as the Parts column in the results table:

Field/column

Description

Service

You can search for messages sent using all services, or narrow your search to just one service.

From/To

You can define a search time frame using these fields.

Status

You can search by message status- the options are All, Successful, and Error. The option you select is also displayed on the right-hand side of the results table.

Search

Free-text search function.

Job ID

Unique identifier for a message job. Can also be found in the receipt confirmation email (see Status Requests).

Parts

Informs you how many parts the message was sent in. When a GSM-7 message exceeds 160 characters, or a UTF-16 message 70 characters, it will be greater than “1”.

Additional details for a job can be retrieved by clicking on the corresponding line in the table and clicking on Show details, which is found just above the right-hand side of the table. The Details popup window appears:

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The following table explains the significance of the fields found in the Details pop-up window:

Field

Description

Job ID

The unique identifier of the SMS job.

Reference

Reference information for the SMS job.

Cost center

Indicates which cost center the SMS was sent under.

Delivery confirmation

Indicates whether delivery confirmation was used. The actual status of the job is found in the Status field.

Last status update

Indicates when the last status update was made.

Status

Indicates the job’s status.

Flash

Indicates whether the flash function was used when the message was sent.

Coding

Indicates which coding the SMS was sent in.

Express

Indicates whether the message was sent via express.

Personalization

Indicates whether the SMS contains personalization fields.

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