Enterprise SMS Description

Overview

Retarus SMS Services allow SMS messages to be sent and received without the need to maintain expensive SMS infrastructure. Business and web applications such as CRM, ERP, and legacy systems, as well as desktop applications, can be connected to Retarus SMS Services. Data processing is carried out in Retarus data centers.

The various Retarus SMS Services and interfaces can be configured according to the service. For example, SMS sender identification, transmission priority, cost center, or status updates can be defined as default settings for all SMS jobs or individually set for each transmission request.

System Architecture

Products

SMS Cloud Gateway

Email-to-SMS

Provides the ability to send SMS messages from email clients by standard email (SMTP) to any mobile number. Send outbound SMS messages from any email client by composing a new email and addressing it to the recipient's mobile phone numbers such as 16145556677@eu.rsms.net. Retarus converts the emails to SMS messages and transmits them to receiving mobile numbers. The sender receives transmission status notification emails. Additionally, personalized SMS messages can be delivered to many recipients using transmission lists.

SMS-to-Email

Provides the ability to receive incoming SMS messages directly via standard email (SMTP), delivering to any email address. Retarus converts SMS messages to emails. Recipients of the text messages can be assigned either statically or dynamically. For static assignment, SMS messages are sent to pre-stored email addresses.
For dynamic assignment, SMS messages are sent to the Email-to-SMS user who last sent an SMS to the source number and is valid for seven days.

SMS APIs

SMS-for-Applications

Provides the ability to send SMS messages from an organization’s existing business or web applications via the Retarus system. Customer applications connect to Retarus by using REST, SOAP, or HTTP interfaces using HTTPS. Retarus creates the SMS messages and delivers them to the receiving mobile numbers. The transmission status can be sent automatically via HTTPS Push, or the client can query the text message transmission status anytime via the respective interface.

SMS Apps

WebExpress

Provides the ability to send broadcast SMS messages from the WebExpress portal.

Connectors and Add-Ins

Prebuilt Connectors & Add-Ins

SMS Connector for Salesforce

Allows outbound SMS messages to be sent directly from Salesforce Sales and Service Cloud via the Retarus system. The Salesforce Sales and Service Cloud connector is available via AppExchange.

SMS Connector for SAP

Allows outbound SMS messages to be sent directly from SAP via the Retarus system using Email-to-Fax. The standard SAP interface SAPconnect (BC-SMTP interface) is used as the connection for sending SMS and confirming transmission status in the SAP system. The option also exists to encrypt the BC-SMTP connection using Enforced TLS and/or VPN.

Short Message Peer-to-Peer Protocol (SMPP) Connector

Utilizing the SMPP connector allows SMS messages to be sent and received via the Retarus system. Retarus delivers inbound SMS messages to the client’s business or web applications using HTTPS protocol.

RCS (Rich Communication Services) Connector

Allows for sending and receiving rich text communication via the RCS connector.