Product Sheet Transactional Email

Product

Dedicated IP: provision of customer dedicated IP addresses to separate email traffic of different customers or within a customer landscape (optional)
Suppression List: hardbounce prevention, by suppressing previously bounced/unknown recipient email addresses for future send-outs
Smart Delivery Optimization (SDO): SDO automatically adapts the sending behavior to the responses of individual ISPs/ESPs to maximize the message throughput
Smart Network Data Service (SNDS): SNDS provides detailed data for each IP address of customers showing their reputation at Microsoft. The information is provided via a report in CSV format
Feedback Loops: automatically reports if and which emails are rejected by recipients and prevents resending to recipients who have declined receipt of specific emails from the ISP
Basic configuration: SPF, DKIM and DMARC implementation to maintain a high inbox placement
CSA Certification: sending IPs are registered with the for higher throughput and better inbox placement for major ISPs, ESPs; available for EU, CH
Spam Score Check: spam check of the email content performed by Retarus Email Security to increase inbox placement

Processing Capacity: contractually guaranteed throughput/processing capacity of up to 10 million emails per hour; providing top performance and deliverability for time-critical processes
Open & Link Tracking: tracks the opening rate of emails and links contained in emails; CNAME allows customers to use link tracking for their own (sub)domains
Template Rendering: support for FreeMarker templating
Multi-level Service Level Agreements (SLAs): to assure business and operations critical KPIs
Email Reporting: available via API or download via the Retarus myEAS admin portal
Email Live Search: allows searching for the current status at the message level in real time via Retarus myEAS
Secure Document Handling: password-protected attachments for protecting sensitive contental (password-encrpyted ZIP archive)
AntiVirus Multiscan: virus check for outgoing attachments to secure sender reputation

Registered Sender Domain: only registered sender domains are authorized to send via the API
IP Allowlisting: only IPs added to the allowlist will be able to access and use the customer account and features of the service; authentication either via Basic Auth or via allowlisted IP
Enforced TLS: TLS encryption for outbound emails is available as standard option; optionally enforced TLS can be activated per sending domain
DNSSEC: ensuring the authenticity and integrity of the sending system using DNSSEC
Status Information: detailed status notifications for each sending job pushed back via API call
Envelope From Address Rewriting: rewriting of sender email to enable efficient routing of replies
3rd party Archiving: keep a legal long-term evidence of emails sent into the Archiving solution of your choice
Relay Service: send messages to a custom target email relay

Message Signing: digitally signed emails sent by Business Applications with your own certificates
Trace & Recover: emails transmitted via SMTP are stored in a short-term storage and trackable via Email Live Search; messages can be resent without restarting the whole process in the originating application; recipient addresses can be changed before resending
Bounce & Response Manager: enhanced bounce & traffic management