Relation between JobRequest and Account

Overview

Transactional Email features can be configured at the Technical Account level, with select features also controllable on individual JobRequests. Technical Account settings allow you to establish your default baseline behavior. For features that support per-request controls, individual JobRequests can override these defaults for granular, message-level control.


At the Technical Account level, you can ask to set the following values:

  • Feature access (available): determines whether the feature is allowed for your Technical Account. If turned Off, the feature cannot be used by any JobRequest;

  • Default State (defaultActive): sets the baseline behavior when a JobRequest does not specify a setting.

If an individual JobRequest explicitly turns a feature On or Off, that choice will override your Technical Account’s Default State (only if Feature Access is enabled).


Features list

Account-wide features

Technical Account settings that apply to every incoming JobRequest automatically. Once turned On, these features are always Active and cannot be changed or turned Off by individual JobRequest.

  • Suppression List

  • Prohibited Receiver Local Part

  • Prohibited Attachment Extensions

  • CSA Header

  • IP Allowlist

  • Relay Service

  • 3rd Party Archive

  • Trusted Domain


Request-specific features

Optional settings that can be configured for each individual request. The settings set here serve as your default baseline: they apply automatically unless an incoming JobRequest specifically overrides them.

  • Open Tracking (REST only)

  • Link Tracking (REST only)

  • AntiVirus Multiscan

  • Secure Document Handling (REST only)

  • Message Signing

  • Trace & Recover (SMTP only)

  • Events Webhook


Sum up tab

JobRequest flag*

(if exists)

Feature configuration

at Technical Account level

Result

active:

available:

defaultActive:


true

true

true

feature enabled

true

true

false

feature enabled

true

false

true

JobRequest rejected (synchronous response)

true

false

false

JobRequest rejected (synchronous response)

false

true

true

feature not enabled

false

true

false

feature not enabled

false

false

true

feature not enabled

false

false

false

feature not enabled

<empty>

true

true

feature enabled

<empty>

true

false

feature not enabled

<empty>

false

true

feature not enabled

<empty>

false

false

feature not enabled

*flag could be X-Header or a REST parameter