Assign users and groups to a faxbox

A faxbox owner or Tenant admin can add users and user groups to an existing faxbox.

📌 Before you begin

Make sure the users and user groups you want to assign already exist. See Create users and groups.

1. Click the Settings icon on the main Enterprise Fax Portal page.
   → The Users screen is displayed.

2. Click the Faxboxes tab.
   → The Faxboxes screen is displayed, showing your available faxboxes.

3. Click the pencil icon ( ) next to the faxbox you want to update.
   → The Edit faxbox screen is displayed.

4. Scroll down to the Members section.

Add a user group

1. In the User groups section, click in the Assign user group field.

2. Type a few letters of the user group name.

3. Select the user group from the autocomplete list.

Add a user

1. In the Users section, click Assign users.

2. Type a few letters of the user name.

3. Select the user from the autocomplete list.

Save your changes

1. Click Update in the top-right corner of the Edit faxbox screen.
   → The user group or user is assigned to the faxbox.

Email notifications

Users receive an automatic email notification when they are assigned to or removed from a faxbox, whether individually or through a user group. These notifications are always sent and cannot be disabled, even if the user has turned off other notification preferences.

Faxbox owners also receive a notification when user group membership changes. For more information, see Email notifications.