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Fax rules & distribution lists

Unlike the other settings, the Fax Rules and Distribution Lists settings are only available in the Clients tab.

Fax rules

To change the fax rules for a specific client, go to the Clients tabs and select the image-20240513-141430.png icon.

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The Fax rules table appears with all the rules currently configured for the client.

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The fax rules are used to configure the dialing rules for outgoing faxes. For example, you can exclude individual recipients or entire number ranges from fax transmissions.

Adding new fax rules

  1. Select Add Rule under the Fax rules table.
    You can use the drop-down menu to select a new rule's position directly. If you do not use the menu, the new rule is placed at the bottom of the table.

  2. Click the Type field to specify whether the destination fax number is blocked or allowed.

  3. Click the Fax number field and enter the required fax number.

  4. Click image-20240513-144142.png to return to the overview table.
    → The changes made are saved.

To delete an unwanted fax rule, click image-20240513-144230.png next to it.

The rules are applied in descending order from position 1, so the last rule always has a higher priority than the previous one. If the last rule blocks the use of the wildcard symbol ( * ), all previously configured rules become invalid.

Fax rule settings

The following table lists the fax rule settings:

Button/icon

Description

image-20240513-141636.png

Settings icon. Click to open the configuration screen for the client.

image-20240513-141430.png

Fax Rules icon. Click to change the fax rules. You can exclude individual numbers or blocks of numbers from receiving faxes.

image-20240513-142611.png

Distribution Lists icon. Click to view, add, or modify the distribution lists for the client.

image-20240513-142745.png

Users icon. Click to display a list of users under the relevant client (this will take you to the Users menu).

Distribution list names

The distribution list names are used to specify which files are attached to Email-to-Fax messages as distribution lists rather than sent as faxes. Full filenames and wildcards (e.g., *.csv) are supported. This means that when sending messages, an attachment with one of the names described here will be considered as a distribution list and will not be faxed.

When sending a message to a distribution list, only the recipient must be specified, e.g., list@rfax.net or list@us.rfax.net. The message is then sent to all the recipients in the list.txt file, making it easier to send messages.

To find a distribution list for a particular client:

  1. Go to the Client tab.

  2. Select the image-20240513-142611.png icon next to the relevant client name.

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    → All distribution lists configured for the client are displayed.

  3. Optional: To change a value, simply click on it and enter a different name.

To add a new distribution list:

  1. Select Add list under the list of configured distribution lists.

  2. Enter a name in the Distribution list names field.

  3. Click image-20240513-144142.png to return to the overview table.
    → The changes made are saved.

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