Restore/Undelete faxes

• All users can restore/undelete faxes from the trash back to the inbound folder.

• Deleted faxes can be restored from the trashcan and are kept in the trash for the default period of thirty days.

Three ways to restore/undelete faxes

While viewing the faxes on the main page of any folder,

1. By selecting one or multiple faxes

   Click the checkbox next to all fax messages you that want to restore. Click the More actions icon () and then click to select Restore from the dropdown list.
   → For step-by-step instructions, see Restore one or multiple deleted faxes below.

2. While hovering over a fax

   Hover over the fax message to be restored. Click the More actions icon (), and the More actions menu pops up. Scroll down to select Restore to inbound from the dropdown list.
   → For step-by-step instructions, see Restore a fax when hovering over a fax message below.

3. While previewing a fax

   Click to select a fax message in the current folder to preview it and restore it. From the fax preview window, click the More actions icon () and then click to select Restore to inbound from the dropdown list.
   → For step-by-step instructions, see Restore a fax when previewing a fax message below.

Restore one or multiple deleted faxes

1. Click the checkbox next to one or multiple faxes that you want to delete from your faxbox.

2. Click the More actions icon () in the top right corner of the faxbox and select Restore from the dropdown list.
   → The selected messages are restored to the inbound folder.
   →The “Fax restored” message displays in a black box at the bottom center of the page.

View faxes restored to the inbound folder

3. Click the Inbound folder to view the fax messages that were restored to the Inbound folder from the Trash folder.
   → If you don’t see the fax messages you just restored, click the window refresh icon ().

Restore a fax when hovering over a fax message

1. Hover over the fax message to be restored.

2. Click the More actions icon () next to the fax message.
   → The More actions dropdown menu displays.

3. Scroll down to select Restore to inbound.
   → The selected fax is restored to the Inbound folder from the Trash folder.
   →The “Fax restored” message displays in a black box at the bottom center of the page.

View faxes restored to the inbound folder

4. Click the Inbound folder to view the fax messages that were restored to the Inbound folder from the Trash folder.
   → If you don’t see the fax messages you just restored, click the window refresh icon ().

Restore a fax when previewing a fax message

1. Click to select and preview any fax message in the current folder view.
   → The fax opens in the document preview window on the right side of the screen.

2. Click the More actions icon () in the top right corner of the fax preview window.
   → The More actions menu pops up.

3. Scroll down to select Restore to inbound.
   → The selected fax is restored to the Inbound folder from the Trash folder.
   →The “Fax restored” message displays in a black box at the bottom center of the page.

View faxes restored to the inbound folder

4. Click the Inbound folder to view the fax messages that were restored to the Inbound folder from the Trash folder.
   → If you don’t see the fax messages you just restored, click the window refresh icon ().