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Microsoft: Setting Up the Retarus Fax for Outlook Add-In

This guide explains how individual users can set up the Retarus Fax for Outlook Add-In. There are two methods for setting up the Outlook add-in for Retarus Fax:

  • Microsoft AppSource installation: Download the add-in automatically from the Microsoft AppSource Marketplace MS_AppSource (2).png.

    • This method is recommended for cloud environments, as it ensures a seamless installation process and is typically the most reliable approach. However, if supported, it can also be used in other environments.

  • Manual installation with XML manifest file: Install the add-in manually with the required XML manifest file.

    • This method is commonly used for on-premises environments or special scenarios where the AppSource installation is not feasible.

IT admins installing the Retarus Fax for Outlook Add-In for a company or organization
It is recommended that IT administrators planning to centrally deploy add-ins for their organization review this Microsoft Support article: Determine if Centralized Deployment of add-ins works for your organization.

For information on using Outlook add-ins, please see this Microsoft Support guide: Use add-ins in Outlook.

Please visit the Retarus Fax for Outlook Add-In page in Microsoft AppSource to learn about the integration capabilities and functionalities of Retarus Cloud Fax, along with the supported products and versions.

Developer: Retarus 

Category: Email-to-Fax, Fax-to-Email

Prerequisites

  • Microsoft Outlook installed and configured.

  • A Microsoft account with permission to install add-ins.

  • Active Retarus Cloud Fax account for Email-to-Fax and/or Fax-to-Email.

  • The sending domain must be registered with Retarus by your email or fax administrator.

Setting up via Microsoft AppSource

  1. Open Outlook and go to the Home tab:

    • Click on All Apps in the ribbon.

    • Click on Get Add-ins.

      • The Microsoft AppSource main page is displayed.

  2. Search for Retarus Fax:

    • Click in the Search AppSource Apps field

    • Type Retarus Fax for Outlook.

      • The Retarus Fax for Outlook Add-In tile is displayed in the results.

  3. Install the Add-in:

    • Click on the Get it now button to install the add-in.

    • Follow the prompts to complete the installation.

      • Once installed, you will see the Send fax button in your Outlook ribbon. The button’s appearance varies based on the Outlook application you use. For example, in the Outlook for PC version, you’ll find the icon in the ribbon menu on the Message tab.

  1. Verify that the installation was successful:

    • Open Outlook and go to the Home tab.

    • Double Click New Email.

    • Click the Send fax button.

    • Compose and send a test fax.

      • You will receive a successful delivery notice in your Outlook email when your fax has been successfully sent.

Setting up with the XML manifest file

  1. Get the latest XML manifest file using this link: store.office.com/app/download?assetid=WA200007988

    • The manifest XML file is a configuration file that describes how the add-in should operate within the Microsoft Outlook application. It contains essential information about the add-in, such as its unique ID or version, and specifies its entry point in the application’s user interface.

  2. In the Outlook application, click FileManage Add-ins.

    • The Manage Add-ins page opens listing all installed add-ins.

  3. Click the Add (+) icon, and choose Add from a file.

    • The Add add-in from a file sidebar opens.

image-20241028-143443.png
  1. Click Browse, and navigate to your manifest XML file.

  2. Click Open, and then click Next.

  3. Read the displayed information, and click Install.

image-20241028-143042.png
  1. Click OK to finish the add-in installation.

  2. Once installed, you will see the Send fax button in your Outlook ribbon.

    • The button’s appearance varies based on the Outlook application you use. For example, in the Outlook for PC version, you’ll find the icon in the ribbon menu on the Message tab.

  1. Verify that the installation was successful:

    • Open Outlook and go to the Home tab.

    • Double Click New Email.

    • Click the Send fax button.

    • Compose and send a test fax.

      • You will receive a successful delivery notice in your Outlook email when your fax has been successfully sent.

Additional information

The powerful features of Retarus Fax Cloud make sending faxes from your Outlook email easy and reliable. Expanding upon the Retarus Email-to-Fax and Fax-to-Email capabilities, the Fax for Outlook Add-in enhances the experience for Microsoft Outlook users. This addition allows for an integrated and effortless fax transmission directly from the familiar interface of Microsoft Outlook.

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