Move faxes to a different folder

You can move faxes to a different folder within the same faxbox. You cannot move faxes to a folder in another group’s faxbox.

Anytime a fax is moved to a different folder, the move is captured and permanently listed in the message activity log and viewable from the fax preview window.

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You can move faxes to a different folder from the fax list, the context menu, or the fax preview window.

Moving one or multiple faxes from the fax list

  1. Click the checkbox to select one or multiple faxes you want to move to a different folder.
    → The fax action icons menu opens in the top right corner of the faxbox.

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  1. Click the Move to Folder icon ( image-20250318-211635.png ) to view the dropdown list of available folders.

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  1. Click the folder from the dropdown list where you want to move the selected faxes.
    → The selected faxes move to the chosen folder in the correct chronological order.

Moving a fax from the context menu

  1. Point to the fax message you want to move to a different folder.

  2. Click the More actions icon ( image-20250317-165333.png ) next to the fax message.
    → The fax context menu opens.

  3. Choose Move to Folder, then click the folder where you want to move the fax.

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→ The fax moves to the chosen folder.

Moving a fax from the preview window

  1. Click a fax message to open it in the document preview window.
    → The fax opens in the document preview window on the right side of the screen.

  2. Click the Move to Folder icon ( image-20250318-211635.png ) in the top right corner of the fax preview window.
    → The dropdown list of available folders displays.

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  1. Click the folder where you want to move the previewed fax.
    → The fax moves to the chosen folder.