The Enterprise Fax Portal homepage is the first page you see after you sign in. It shows the faxboxes assigned to you, the folders in those faxboxes, and the inbound and outbound fax messages in the selected faxbox and folder.
đź“Ś Access based on role
The faxboxes, features, permissions, and actions available to you depend on the role your organization’s administrator has assigned to your account.
For more information, see Managing users and permissions.
The Enterprise Fax Portal homepage is divided into four main sections.
1: Left navigation pane
2: Top menu ribbon
3: Faxbox menu ribbon
4: Faxbox messages view
Left navigation pane
The left navigation pane shows the faxboxes available to you after you sign in. Only faxboxes you have access to appear in this pane.
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Select a faxbox.
→ The faxbox opens and displays its available folders.
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Select a folder.
→ The folder opens and displays its available subfolders.
Inbound, Outbound, and Trash are the default folders in every faxbox. The faxbox owner and any admin with access to the faxbox can add, update, and delete folders and subfolders.
Top menu ribbon
The top menu ribbon provides access to Enterprise Fax Portal administrative options.
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Enterprise Fax Portal |
Returns you to the main page with your available faxboxes. |
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Tenant name |
Displays the tenant name assigned to the space containing your faxboxes. |
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Settings |
Opens the Fax Portal settings. |
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Opens information about Retarus and shows a link to the Fax Portal documentation. |
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Opens your profile information and the sign-out option. |
Faxbox options menu ribbon
The current faxbox menu ribbon shows the name of the faxbox you are viewing and provides access to faxbox and search options.
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New Fax |
Creates and sends an outbound fax. |
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Opens the address book, where you can add, update, and delete contacts. |
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Pediatric Hospital - Syracuse |
Displays the name of the current faxbox. |
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All |
Lets you select a folder to search. |
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Search in faxbox |
Lets you enter a fax number to search for in the selected folder. |
Faxbox messages view
The current faxbox messages view allows the user to view and search for faxes within the selected folder.
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Updates the folder with the latest messages. |
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Inbound (20) |
Name of the folder you are viewing and the total number of faxes in this folder. |
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Transmission date |
Transmission date and time. |
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From |
Sending fax number. |
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To |
Receiving fax number. |
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Status |
Current fax transmission status. |
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No. pages |
Total number of transmitted fax pages |
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Lets you clear all filters or filter messages in the current folder by specific parameters. |
