Retarus Fax Portal Overview

Introduction

Retarus Enterprise Fax Portal Homepage

The Retarus Enterprise Fax Portal homepage is the first page you see when you log into the fax portal. It gives you access to any faxboxes assigned to you, the folders set up within your assigned faxboxes, and the inbound and outbound fax messages in each of your faxboxes.

Your available options and faxboxes are determined by the role assigned to you by your organization’s administrator.

The Enterprise Fax Portal homepage is divided into four main sections.

	Enterprise Fax Portal Homepage Sections
1	The left navigation pane contains the list of your available faxboxes.
2	The top menu ribbon contains the Enterprise Fax Portal administrative options
3	The menu ribbon for the current faxbox displays the current faxbox name and contains the Send Fax, Address book, select folder to search, and the search in fax box options.
4	The current faxbox messages view for the selected folder.

Left navigation pane - List of available faxboxes

You see your available faxboxes in the left navigation pane after signing in and landing on the Retarus Enterprise Fax Portal main page. Only faxboxes that you have been granted access to will be displayed.

Click on any of the faxboxes and the faxbox will open and display all the available folders.
→ The Inbound, Outbound and Trash are the default folders created for all faxboxes.
→ The faxbox owner and any admin with access to the faxbox can add folders and subfolders as needed.
Click any folder to open it and display any available subfolder.

Top menu ribbon - Fax Portal administrative options

You can access the Fax Portal administrative options from the top menu ribbon.

		Enterprise Fax Portal administrative options
1	Enterprise Fax Portal button	Use this button to return to the main page with your available faxboxes.
2	Tenant name	This is the tenant name assigned to the space containing your faxboxes.
3	Language buttons	Use these buttons to toggle between the English and the German languages.
4	Settings icon	Use this icon to go to the General, User Management, Faxbox Configuration, and Integrations options.
5	Information about icon	Displays the About Retarus information, including the current version of the application, description of the fax portal application, company description and links to the privacy policy and legal disclaimer.
6	User’s avatar icon	Displays the user’s profile account information, including their current assigned role and the sign out option.

Current faxbox options menu ribbon

The current faxbox main menu ribbon shows the name of the faxbox you are working in and gives you access to the send, address book, select folder, and search in faxbox options.

		Current faxbox options menu ribbon
1	Send Fax button	Use this button to create and send outbound faxes.
2	Address Book button	Use this button to add, update, and delete address book contacts.
3	Current faxbox name	Displays the name of the current faxbox being viewed.
4	Select folder List	Use the folder dropdown list to select the folder to search.
5	Search in faxbox field	Use this field to enter the fax number to be searched in the folder you selected from the folder dropdown list.

Current faxbox messages view

The current faxbox messages view allows the user to view and search for faxes within the selected folder.

		Current faxbox messages view for the selected folder
1	Current folder selection	The purple outline indicates the current folder you selected.
2	Refresh icon	Use refresh to update the folder with the latest messages.
3	Current folder view	This label indicates the name of the current folder you are viewing.
4	Fax transmission date	The fax transmission date and times for each fax are displayed in this column.
5	From fax number	The sending fax number for each fax message is displayed in this column.
6	To fax number	The receiving fax number for each fax message is displayed in this column.
7	Fax transmission status	The current fax transmission status for each fax message is displayed in this column.
8	Number of fax pages	The total number of fax pages transmitted for each fax is displayed in this column.
9	Message filter icon	Use the message filter icon to filter the fax messages in the current folder by messages that have been dropped, marked as read, and marked as unread
10	Current fax messages	List of fax messages for the folder you are currently viewing.