When creating user profiles, you can assign three main roles:
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Tenant admin
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Address book admin
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User
📌 Faxbox assignment
To send or receive faxes from a faxbox, you must explicitly assign users as members of that faxbox. This requirement applies to all user types: Tenant admins, Faxbox owners, and Users. Role assignments alone do not grant faxbox access. Even users with administrative roles cannot access a faxbox without explicit membership assignment.
Main roles
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Category / Action |
Tenant Admin |
Address Book Admin |
User |
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Users |
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Create/modify/delete users |
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View user data |
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Assign roles and permissions |
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Create/modify/delete user groups |
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Assign users/user groups to faxboxes |
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Assign users to a user group |
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Faxboxes |
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Create faxboxes |
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Modify faxboxes |
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Delete faxboxes |
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Create/modify folders |
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Delete folders |
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Assign fax numbers to faxboxes |
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Cover Pages |
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Create/Modify/Delete global cover pages |
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Create/Modify/Delete specific cover pages |
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Assign cover pages to faxboxes |
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Use/Apply cover pages |
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Document Library |
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Add/Remove documents |
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Access documents from the library while sending/forwarding faxes |
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Personalize fax headers |
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Preferences |
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Set tenant preferences |
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Set user preferences |
own only |
own only |
own only |
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Integrations |
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Create/Modify/Delete output channels |
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Address Book |
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Create/modify/delete contacts |
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Restrict outbound faxes to verified recipients |
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View contact lists |
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Apply/use address book contacts |
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Notification [Feature Flag] |
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Enable/Disable email notifications on Tenant |
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Enable/Disable email notifications |
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Receive email notifications |
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Fax Activity |
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Access faxboxes |
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Receive/View faxes |
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Read/Unread faxes |
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Download fax documents |
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Send faxes |
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Move faxes |
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Drop faxes to faxboxes |
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Forward faxes |
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Resend faxes |
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Delete/Restore faxes |
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Send via email action |
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Store to output channel |
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View activity records |
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Document Editing [Feature Flag] |
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Rotate, Delete page, Reorder |
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Redact/Sign/Extract |
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Merge document |
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Preview only |
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Download/Print |
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Ownership assignments
Users may also be designated as Faxbox Owners and/or Group Owners. When a Tenant admin, Address book admin, or User is assigned ownership of a faxbox or group, they automatically receive enhanced permissions for that resource, regardless of their main role.
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Category / Action |
Faxbox Owner |
Group Owner |
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Users |
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Assign users/user groups to faxboxes |
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Assign users to a user group |
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Faxboxes |
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Modify faxboxes |
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Delete faxboxes |
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Create/modify folders |
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Delete folders |
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Assign fax numbers to faxboxes |
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Cover Pages |
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Create/Modify/Delete specific cover pages |
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Assign cover pages to faxboxes |
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