User permissions matrix

When creating user profiles, you can assign three main roles:

  • Tenant admin

  • Address book admin

  • User

📌 Faxbox assignment

To send or receive faxes from a faxbox, you must explicitly assign users as members of that faxbox. This requirement applies to all user types: Tenant admins, Faxbox owners, and Users. Role assignments alone do not grant faxbox access. Even users with administrative roles cannot access a faxbox without explicit membership assignment.

Main roles

Category / Action

Tenant Admin

Address Book Admin

User

Users

Create/modify/delete users

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View user data

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Assign roles and permissions

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Create/modify/delete user groups

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Assign users/user groups to faxboxes

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Assign users to a user group

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Faxboxes

Create faxboxes

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Modify faxboxes

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Delete faxboxes

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Create/modify folders

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Delete folders

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Assign fax numbers to faxboxes

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Cover Pages

Create/Modify/Delete global cover pages

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Create/Modify/Delete specific cover pages

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Assign cover pages to faxboxes

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Use/Apply cover pages

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Document Library

Add/Remove documents

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Access documents from the library while sending/forwarding faxes

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Personalize fax headers

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Preferences

Set tenant preferences

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Set user preferences

own only

own only

own only

Integrations

Create/Modify/Delete output channels

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Address Book

Create/modify/delete contacts


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Restrict outbound faxes to verified recipients

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View contact lists


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Apply/use address book contacts



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Notification [Feature Flag]

Enable/Disable email notifications on Tenant

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Enable/Disable email notifications

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Receive email notifications

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Fax Activity

Access faxboxes



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Receive/View faxes



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Read/Unread faxes



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Download fax documents



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Send faxes



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Move faxes



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Drop faxes to faxboxes



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Forward faxes



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Resend faxes



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Delete/Restore faxes



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Send via email action



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Store to output channel



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View activity records



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Document Editing [Feature Flag]

Rotate, Delete page, Reorder



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Redact/Sign/Extract



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Merge document



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Preview only



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Download/Print



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Ownership assignments

Users may also be designated as Faxbox Owners and/or Group Owners. When a Tenant admin, Address book admin, or User is assigned ownership of a faxbox or group, they automatically receive enhanced permissions for that resource, regardless of their main role.

Category / Action

Faxbox Owner

Group Owner

Users

Assign users/user groups to faxboxes

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Assign users to a user group


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Faxboxes

Modify faxboxes

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Delete faxboxes

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Create/modify folders

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Delete folders

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Assign fax numbers to faxboxes

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Cover Pages

Create/Modify/Delete specific cover pages

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Assign cover pages to faxboxes

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