Faxbox configuration

The Faxbox configuration settings let tenant administrators manage faxboxes in the Retarus Fax Portal. From this area, administrators can create faxboxes, update existing faxboxes, and delete faxboxes. For step-by-step procedures, see:

What administrators can manage

Tenant administrators can update the following faxbox settings:

Setting

What you can do

Faxbox name

Change the faxbox name

Description

Update the faxbox description

Owners

Add, remove, or change faxbox owners

Fax numbers

Add or remove fax numbers

Folders

Add or remove folders and subfolders

Members and groups

Assign or remove members and user groups

Access faxbox configuration options

To open the faxbox management area:

  1. Click the Settings icon on the main Retarus Fax Portal page.
    → The User window opens.

  2. In the left navigation, click Faxboxes.
    → The Faxboxes window opens and displays the list of available faxboxes.

From this page, you can:

  • Click Create faxbox to create a new faxbox.

  • Click Edit for an existing faxbox to update its settings.

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Access the delete option

To delete a faxbox:

  1. In the Faxboxes list, click Edit for the faxbox you want to delete.
    → The Edit faxbox window opens.

  2. Scroll to the bottom of the Edit faxbox window.
    → The red Delete faxbox button appears at the bottom of the page.

A warning message appears directly above the button to indicate that all data, faxes, and folders in the faxbox will be permanently deleted.

📌 Permanent faxbox deletion

Deleting a faxbox permanently removes all data, folders, subfolders, and faxes associated with that faxbox.