Delete a faxbox

If a faxbox is no longer needed, the admin of a faxbox can use the Delete option to remove the faxbox from the fax portal view. Any tenant admin with access to the faxbox can delete it.

📌 Permanent deletion

Deleting a faxbox permanently deletes all faxes and documents in the faxbox. You cannot retrieve or recover the faxes and documents after they are deleted.

How to delete a faxbox

1. Click the Settings icon on the main Enterprise Fax Portal page.
   → The User management screen is displayed.
   

2. Click the Faxbox configuration tab.
   → The Faxbox configuration screen is displayed, listing your available faxboxes.

3. Click Edit--> at the end of the faxbox that needs to be deleted.
   → The Edit faxbox screen is displayed.
   

To delete the selected faxbox:

4. Scroll to the bottom of the Edit faxbox screen until the red Delete button is visible.

5. Click the Delete button.
   → The Delete this faxbox warning message is displayed, including the Cancel and Delete faxbox buttons.
   

To cancel without deleting the faxbox and its data:

6. Click the Cancel button.

   1. Click the Enterprise Fax Portal tab in the top left of the menu ribbon to return to your list of available faxboxes.

To permanently delete this faxbox and all of its faxes:

7. Click the red Delete faxbox button.
   → The Faxbox deleted message is displayed at the bottom of the screen and returns you to the Faxbox configuration page.