Managing faxboxes

A faxbox is a shared workspace that allows users and groups to receive, send, organize, and manage fax messages in one central location. Administrators assigned to a tenant can create, update, and delete faxboxes, as well as assign fax numbers and users to them.

Faxboxes are typically used when teams need to work together on inbound or outbound faxes and coordinate their workflows. Each new faxbox includes Inbound, Outbound, and Trash folders by default. To support efficient organization, administrators with access to the faxbox can also create additional folders and subfolders as needed.