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Setting up and managing faxboxes

Administrators assigned to a tenant have access to create, update, and delete faxboxes.

  • A "faxbox," similar to a shared or group mailbox, is a centralized hub where individual users or groups receive, send, organize, and manage fax messages.

  • Fax numbers and users are assigned to work in faxboxes.

  • Typically, faxboxes are created when a team needs to collaborate on inbound faxes and manage their workflow.

  • By default, a newly created faxbox contains an inbound, outbound, and trash folder.

  • Administrators with access to the faxbox can create additional folders and subfolders to enhance efficiency and organization.

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