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Configuring a Fax-to-Email profile

The settings available when configuring a new profile are exactly the same as those available when editing an existing profile.

To access the settings of an existing profile:

  1. Select the profile in the Profiles table.

  2. Select the Edit button.

Fax-to-Email general settings

In the General settings, you can manage some general options, such as the fax ID, the cost center, or the profile's activation status.

Inbound-Fax-to-Email-general-settings.png

The table below lists the available general settings:

Setting

Default value

Description

Profile name

Displays the name of the active profile - that is, the profile currently being configured.

Service type

Fax-to-email

Shows the service used by the profile.

Comments

Displays additional information about the profile.

Fax ID

See Customer settings.

Also known as the CSID, it identifies the fax and is used in reports on the fax sent to the sender. It can consist of a phone number and additional alphanumeric characters, but no more than 20 altogether.

Cost center

See Customer settings.

Optional. It can be used to enter a billing code if desired.

Activated

Yes

Displays whether the profile is activated.

If a profile is deactivated, all fax numbers assigned to the profile are also deactivated and can no longer be reached.

Fax-to-Email document settings

The options in the Document settings are generally document-specific. The following screenshot shows the settings as they appear when PDF is the selected document format and the OCR/Barcode recognition option is activated:

Inbound-Fax-to-Email-document-settings.png

The table below lists the available document settings:

Setting

Default value

Description

Days in short-term archive

See Customer settings.

The number of days the fax will be stored in the short-term archive. The maximum number of days is specified in your contract with Retarus.

Document format

See Customer settings.

The format in which the fax will be sent. The formats currently supported are PDF, PDF/A-1b, TIFF, TIFFG4, and Single Page TIFF.

Comments allowed

See Customer settings.

For an additional fee, you can add comments within a PDF document.

Digital Signature

No

For an additional fee, you can add a qualified digital signature to a PDF document.

OCR pages

All

Specifies whether to apply OCR to all pages or only to one page by clicking the entry field and entering it. Entering 1 means that only page 1 will have OCR.

The required setting is All if you have OCR on more than one page in the entire fax.

Email body

Standard mail body

Specifies the output format in which OCR results are displayed in the email client.

This setting is applicable only when OCR & barcode are selected.

Languages

See description

Specifies the languages in which OCR should be applied to the document. You can choose from German, English, French, Spanish, Italian, and Polish. Multiple languages can be selected.

This setting is applicable only when OCR & barcode is selected.

Fax-to-Email recipient settings

The Recipient settings relate to the delivery of the fax to the recipient, including cases where the fax cannot be successfully delivered.

Inbound-Fax-to-Email-recipient-settings.png

The table below lists the available recipient settings:

Menu Function

Default Value

Description

Language

Bulgarian, Dutch, English, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian

Selects the language of the email for the inbound fax.

Default recipient

Specifies the email address for forwarding all fax numbers that are not assigned to a specific email address (see Numbering settings).

Bounce address

gla.undeliverable@retarus.net

Specifies a separate email address for forwarding of undeliverable emails.

Sender address

Retarus Faxolution
<gla.from@retarus.net>

Sender's email address.

Email template

DEFAULT_TEXT

Selects the email template used to embed the inbound fax.

The templates are managed by Retarus.

Time zone

Europe/Berlin

Selects the destination time zone for fax delivery.

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