Configuring a Fax-to-Email profile
The settings available when configuring a new profile are exactly the same as those available when editing an existing profile.
To access the settings of an existing profile:
Select the profile in the Profiles table.
Select the Edit button.
Fax-to-Email general settings
In the General settings, you can manage some general options, such as the fax ID, the cost center, or the profile's activation status.
The table below lists the available general settings:
Setting | Default value | Description |
|---|---|---|
Profile name | Displays the name of the active profile - that is, the profile currently being configured. | |
Service type | Fax-to-email | Shows the service used by the profile. |
Comments | Displays additional information about the profile. | |
Fax ID | See Customer settings. | Also known as the CSID, it identifies the fax and is used in reports on the fax sent to the sender. It can consist of a phone number and additional alphanumeric characters, but no more than 20 altogether. |
Cost center | See Customer settings. | Optional. It can be used to enter a billing code if desired. |
Activated | Yes | Displays whether the profile is activated. If a profile is deactivated, all fax numbers assigned to the profile are also deactivated and can no longer be reached. |
Fax-to-Email document settings
The options in the Document settings are generally document-specific. The following screenshot shows the settings as they appear when PDF is the selected document format and the OCR/Barcode recognition option is activated:
The table below lists the available document settings:
Setting | Default value | Description |
|---|---|---|
Days in short-term archive | See Customer settings. | The number of days the fax will be stored in the short-term archive. The maximum number of days is specified in your contract with Retarus. |
Document format | See Customer settings. | The format in which the fax will be sent. The formats currently supported are PDF, PDF/A-1b, TIFF, TIFFG4, and Single Page TIFF. |
Comments allowed | See Customer settings. | For an additional fee, you can add comments within a PDF document. |
Digital Signature | No | For an additional fee, you can add a qualified digital signature to a PDF document. |
OCR pages | All | Specifies whether to apply OCR to all pages or only to one page by clicking the entry field and entering it. Entering 1 means that only page 1 will have OCR. The required setting is All if you have OCR on more than one page in the entire fax. |
Email body | Standard mail body | Specifies the output format in which OCR results are displayed in the email client. This setting is applicable only when OCR & barcode are selected. |
Languages | See description | Specifies the languages in which OCR should be applied to the document. You can choose from German, English, French, Spanish, Italian, and Polish. Multiple languages can be selected. This setting is applicable only when OCR & barcode is selected. |
Fax-to-Email recipient settings
The Recipient settings relate to the delivery of the fax to the recipient, including cases where the fax cannot be successfully delivered.
The table below lists the available recipient settings:
Menu Function | Default Value | Description |
|---|---|---|
Language | Bulgarian, Dutch, English, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian | Selects the language of the email for the inbound fax. |
Default recipient | Specifies the email address for forwarding all fax numbers that are not assigned to a specific email address (see Numbering settings). | |
Bounce address | Specifies a separate email address for forwarding of undeliverable emails. | |
Sender address | Retarus Faxolution | Sender's email address. |
Email template | DEFAULT_TEXT | Selects the email template used to embed the inbound fax. The templates are managed by Retarus. |
Time zone | Europe/Berlin | Selects the destination time zone for fax delivery. |