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Cloud Fax Product Sheet
Cloud Fax Description
Product Features Cloud Fax
Enterprise Fax Portal
Getting started with the Enterprise Fax Portal
Retarus Fax Portal Overview
Sign in to the Enterprise Fax Portal
Sign out of the Enterprise Fax Portal
View and configure user preferences
View About Retarus information
About the refresh icon and option
Configuring System Settings
General Settings
User Management
Faxbox configuration
Integrations
Adding an S3 output channel
Updating an S3 output channel
Deleting an S3 output channel
Preferences
Advanced settings
Document Library
Cover page templates
Preparing a cover page template
Creating a cover page template
Managing cover page templates
Managing faxboxes
Create a new faxbox
Update a faxbox
Delete a faxbox
Managing folders
Add folders/subfolders to an existing faxbox
Delete folders
Delete subfolders
Managing fax numbers
Add fax numbers to a faxbox
Update and delete fax numbers
Managing users and permissions
User permissions matrix
Create groups and users
Assign users and groups to an existing faxbox
Update groups and users
Delete groups and users
Managing the address book
Create address book contacts
Update address book contacts
Delete address book contacts
Managing faxes
Preview faxes
Fax in use by another user
Search, sort and filter faxes
Drop faxes in a different faxbox
Move faxes to a different folder
Mark faxes as read/unread
Delete faxes
Restore/Undelete faxes
Forward a fax
Send a fax
View status of sent faxes in the Outbound folder
Send a fax via email
Store faxes via S3
Export faxes to a local computer
Edit faxes
Fax editing tools
Supported fax actions with editing
Merging multiple faxes
FAQs - Enterprise Fax Portal
FAQs - Getting started with the Enterprise Fax Portal
FAQs - Managing faxboxes
FAQs - Handling inbound and outbound faxes
Getting Help
Open the Help documentation
Copy support information
Copy About Retarus information for support
Email-to-Fax
Customer-level settings
Fax rules & distribution lists
User settings
User upload file structure
Cover pages
Creating cover page templates
Configuring cover pages in EAS
Uploading personalization data automatically
DirSync settings for Email-to-Fax
Import file format and components
User Guide for Email-to-Fax
Addressing an Email-to-Fax
Configuring fax transmissions
Reporting in Email-to-Fax
Sending faxes with Email-to-Fax
Fax-to-Email
User Guide for Fax-to-Email
DirSync settings for Fax-to-Email
Fax-for-Applications API
REST API
SOAP API
Method getVersionInfo
Method sendFaxJob
Method getFaxReports
Method getListOfAvailableFaxReports
Method deleteFaxReport
Method deleteFaxReports
Additional Information - REST & SOAP
Headers
Supported document formats
Supported character sets
HTTP status push
Cover page personalization
Configuration in the EAS portal vs. via a job
Using cover pages
Supported number formats for Fax-for-Applications
FTP API
Fax-to-Applications API
Polling API Manual
Fax-to-Webservice: Push API
Fax-to-FTP: Metadata file
Faxolution for Windows
Getting started with Faxolution for Windows
General questions about Faxolution for Windows
FAQs about documents
FAQs about distribution lists
FAQs about ODBC
FAQs about sending faxes
FAQs about reporting
FAQs about settings
FAQs about commands and the Mail merge function
FAQs about the cover sheet function
FAQs about the blocklist function
Windows registry settings
Fax Inbound
Inbound Settings
Customer settings
Profile settings
Exploring profile options
Configuring a Fax-to-Email profile
Configuring a Fax-to-FTP profile
Configuring a Fax-to-Applications profile
Number settings
Telephone numbers for profiles
Retarus Fax-over-IP (FoIP) Connectivity
Reporting in Cloud Fax
Reporting in myEAS
Cloud Fax Dashboard
View fax reports
Configure timezones and date ranges
Export fax reports
Work with reporting views
Basic View
Advanced View
Custom View
Managing reporting views
Outbound Fax In-Flight Monitoring
Reporting in Classic EAS
Fax Inbound Reporting - EAS Classic
Fax Outbound Reporting - EAS Classic
Reporting GraphQL API ↗
Connectors & Add-Ins
ActFax: Setting up ActFax Server to Send Faxes via Retarus Cloud Fax
ActFax: Setting up ActFax Server to Receive Faxes via Retarus Cloud Fax
Epic: Setting up the Retarus Cloud Fax Connector
LRS: Retarus Cloud Fax for MFDs and mobile phones
Microsoft: Configuring the Send connector in Exchange 2013
Microsoft: Receiving faxes in a Teams Channel
Microsoft: Receiving fax status notifications in a Teams channel
Microsoft: Remote Fax Service for Windows
Microsoft: Setting Up the Retarus Fax for Outlook Add-In
Microsoft: User Guide for Retarus Fax for Outlook Add-In
PaperCut: Setting up PaperCut MF™ for Retarus Cloud Fax
SAP: Cloud Fax connector on BTP Integration Suite
SAP: Fax Connector for S/4HANA
Configuring SAP Connector (BC-SMTP)
Configuring SAP Connector (RFC)
User Guide for Sending faxes from SAP Business Workplace S/4HANA onprem
Admin Manual: SAP Business Communication Monitor Set S/4HANA onprem
SAP: Integration Flows with Open Connectors on BTP Integration Suite
Salesforce: Enable Fax API via Mulesoft Anypoint Studio
Salesforce: Receiving faxes in Sales Cloud with automated processing via barcode positioning
Salesforce: Cloud Fax App for Salesforce
Setting Up Retarus Cloud Fax App for Salesforce
Sending Fax Campaigns
Hyland: Integrating Retarus Cloud Fax with OnBase
Synchronization with Azure Functions & Graph API
Capabilities of the sample code in Azure
Prerequisites and setup steps
Configuring a Graph API connection
Setting up a connection to the Azure Resource Group and Retarus
Sync modes
SYNC_MODE = 1: Consider all AD mailboxes for synchronization
SYNC_MODE = 2
SYNC_MODE = 3: Custom code / dynamic group building at runtime
Setting up Visual Studio Code
Graph API dictionary table and definitions
Annex
Supported barcode types
Transmission status codes - Inbound Fax
Transmission status codes - Outbound Fax
Cloud Fax Functionalities
A detailed look into your Cloud Fax invoice
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Fax Inbound
Inbound Settings
Retarus Fax-over-IP (FoIP) Connectivity
