Product Sheet
Products
Fax Cloud Gateway
Email-to-Fax: fax gateway for outbound fax, connected via SMTP
Fax-to-Email: fax gateway for inbound fax, connected via SMTP
Fax APIs
Fax-for-Applications: fax outbound API, connected via HTTPS (REST, SOAP, SMTP)
Fax-to-Applications: fax inbound API, connected via HTTPS (REST, SOAP)
Fax Apps
WebExpress: web portal for fax, email and sms broadcast
Faxolution for Windows: Windows client software and printer driver, connected via HTTPS
Fax-to-EDI: fax gateway for inbound fax, connected via EDI
Fax-to-FTP: fax inbound API connected via FTP/SFTP
Connectors and Add-Ins
Prebuilt Connectors & Add-Ins
Fax Add In for Outlook: Outlook add-In for Email-to-Fax and Fax-to-Email
Fax Connector for SAP: SAP BC-SMTP, RFC connector for the fax outbound API
Fax Connector for Epic: Epic printing API connector for the fax outbound API
3rd Party Integrations
LRS Connector for Retarus Cloud Fax: LRS connector for the fax outbound API
PaperCut MF Connector for Retarus Cloud Fax: PaperCut connector for the fax outbound API
ActFax Connector for Retarus Cloud Fax; ActFax connector for the fax outbound API
Business Features
Deliverability Functions
Express Delivery: transmission priority management; transmission can be assigned a priority (normal, high)
Holdback Time: configuration of the length between delivery attempts (faxes and reports)
NeverBusy Technology: ensures that multiple faxes are sent to the same recipient sequentially, reducing fax sending (outbound) failure rate
Rendering Control: flexible rendering engine to support diverse fonts, formats, contrast and document types
Send Out Time: sending faxes in timed batches rather than to all recipients at once
Document Management Characteristics
CLIP: ability to set a fax number as CLIP (= displayed calling number)
CSID: ability to customize a recipient ID displayed to the sender
Custom Header and Footers: ability to customize header and footers
Document Encryption: encryption for inbound fax messages; encryption methods vary for Fax-for-Applications, Fax-to-Email, Fax-to-FTP
Empty Pages Removing: ability to omit empty pages
High Resolution: high resolution delivery of 204x196 DPI for outbound faxes
Inbound Ribbon: stamping of time, date and sender information on received faxes
Overlay Template: select and configure overlays, including over specific pages, over the actual fax content prior sending
Paper Size: selectable paper size (A4, US letter)
Personalized Cover Pages: creating and managing customizable cover sheets (including barcodes and multipage cover pages)
Page/Attachment Selection: selecting an entire page or attachment only as the content for the fax job
Preferred Mime-Type: when applicable, selection of whether to use text or HTML body in Email-to-Fax
Time Zone: selectable recipient time zone
TSID: ability to set a custom sender ID, displayed to the recipient
Reporting and Status Capabilities
Custom Status Templating: ability to build and manage custom templates for mapping the output format to the format required by end applications
Enterprise Administration Portal (EAS): administration portal for service configuration, user provisioning, support tickets, access to reporting and monitoring with export functionality
‘Fax In Flight’ Monitoring: real-time monitoring of fax traffic during transmission
Reporting API: integration of reporting details for customer dashboards and analytics tools via the Reporting API
User Administration Attributes
Configuration API: Fax configuration API to automatically manage MACs
Cost Center Management: capability to create and manage cost centers
Deny Creation / Deletion of Profiles: disabling the ability for users to create or delete profiles
Directory Synchronization (DirSync): automatic provisioning of Email-to-Fax and Fax-to-Email accounts via synchronization with customers' Active Directory
Domain Level Sending: capability for all users registered under @domain email address to send faxes using Email-to-Fax
FoIP Connection: Fax over IP connections via inbound SIP trunks for inbound fax services
Hide UI/UX Elements: Disabling parts of the client user interface via Windows registry
Installation by Using Config Files: Facilitate the installation by using a config file
Single Sign On (SSO): Single sign on authentication for EAS
Telephone Numbers: provision of inbound fax numbers; worldwide numbers available, incl. number porting
Network and Connectivity Integrations
Authentication: configurable authentication methods for varying stages of the fax process (e.g. OAuth, Mutual TLS, SPF/DKIM, License Keys)
Custom Fax Gateway Domain: configuration of custom domain for Retarus Email-to-Fax (e.g. faxnumber@customerdomain.com)
Enforced TLS Connection: encrypted email connection between customer and the Fax Cloud Gateway
Fax Calling Reject List: ability reject calls from a certain fax number
IP Address Whitelisting: ability to set the IP addresses which can access the service
SAP SNC Connection: encrypted connection between customers' SAP systems or SAP Router and Retarus' data centers
VPN Connection: encrypted connection between customers' and Retarus' data centers
Workflow Optimization
Advanced Status Report: delivery configuration of status reports, with rendered fax image, to multiple addresses
Blacklist: apply a blacklist to outbound jobs
CC Recipient Number: configuration of an alternative number, per recipient
Customizable Bounce Address: configuration of email address for forwarding of undeliverable emails
Default Recipient: configuration of default email address for forwarding of all non-assigned Fax-to-Email numbers
Distribution List: attach and send to a distribution list, per fax job
Fax Auto Reply: automatic, template based reply to the sender for received faxes
Fax Rules: configure outbound sending and distribution list rules (e.g. block specific country codes, limit files types allowed to send)
Handling of Non-Confirmed Status: select how to handle jobs in cases where all pages were not correctly received
Intelligent Document Splitting: automatic splitting of document batches into individual documents
Long Term Archive: archive fax documents and their metadata in a Retarus data center (default 1 year)
Number-Based Routing: forward faxes to the correct recipient email inbox, based on the sender number
OCR and Barcode Recognition: combined OCR text and barcode recognition for inbound fax messages; supports barcodes and printed fonts
One-to-Many Delivery: configuration of multiple inbound recipients per fax number, such as with Fax-to-Email and Fax-to-FTP
Short Term Archive: archive fax documents and their metadata in a Retarus data center (default 7 days)
Sort by Status: automatically sort error messages in status reports before OK messages
Subject Line Commands: user based subject line commands for Email-to-Fax (e.g. high resolution, express delivery)
End of Maintenance
Discontinued Products
Fax2Printer: → MFD and printer integration can be realized via Email-to-Fax, Fax-to-Email, and via 3rd party connectors
Legacy Connectors
Exchange 2010, 2013 Connector for Email-to-Fax
Windows Add-In for Email-to-Fax
Domino Notes Connector for Email-to-Fax
Faxolution for David
Faxolution Broadcast
Faxolution for StreamServe