|
No. |
Responsibility |
Task |
|
0 |
Customer & Retarus |
Discuss recommended preliminary considerations / implementation scenario. Customer will receive a Setup Sheet. |
|
1 |
Customer |
Fill out Transactional Email Setup Sheet. |
|
2 |
Retarus |
CuNo, Technical Accounts and/or domains will be configured. Sender Addresses and webservice receiving status notifications will be tested (if defaults given). IP addresses will be registered for CSA. Created Technical Account / domain will be locked. Retarus returns the Setup Sheet. |
|
3 |
Customer |
Extend DNS records (SPF, DKIM). Add confirmation that all changes have been made to support ticket. |
|
4 |
Retarus |
Perform standard test process incl. DNS validation of SPF, DKIM, MX and A records of all sending domains. Technical Account will be unlocked. Send email confirmation that setup is ready for UAT. |
|
5 |
Customer |
Perform UAT and send email confirming that service setup has been accepted and is up and running. Onboarding process finished. |