Service administration hierarchy

Overview

Level 1: Retarus Customer No.

The Retarus customer number is the highest entity. Everything configured under a specific customer number will be billed on a single invoice. If you would like to receive a separate invoice to a different addressee, then you need an additional customer number. Under each customer number you can create an unlimited number of Technical Accounts.

Level 2: Technical Account

An Technical Account is defined as an authentication entity (definition of API username / password etc.) and can be configured to a specific dedicated Retarus data center. Under each Technical Account you can manage several domains. You can also manage the same domain under several Technical Accounts.

Level 3: Domain

The domain configuration is used to define default parameters, and also domain-specific settings such as DKIM, SPF etc. We can route domains via dedicated MTA IP(s).

Client

A client is configured to a specific domain but can be set with the same name for several domains. It will be used to relate several domains or subdomains to a single client. Due to the fact that this is a simple text field, it can alternatively be used to define the content type.

Sample