Customer Onboarding Sheet for Transactional Email

The Onboarding Sheet for Transactional Email is used to communicate your desired Technical Account and Sender Domain configurations to the Retarus team for implementation.

Please always include your Technical Account ID, which was provided in the email you received after creating the account in myEAS.

Online version form

Connection Specs

Feature	Possible values
Email Type	Transactional, Marketing
Sender Domain(s)
DKIM Key Size	1024, 2048
Sender Address(es)	ON/OFF If ON, provide email address(es).
Default Address for Email Replies (Reply To)
IP Handling	New Account - Dedicated IP New Account - Shared IP Existing Account - Dedicated IP Existing Account - Shared IP
Message Signing	ON/OFF Refer to Message Signing for more information.
List Unsubscribe / List Help	ON/OFF
Approximate Volume per Month
Approximate Peak Load per Hour

Optional Features - Essential Package

Feature	Possible values
Status Notifications Webservice (push)	ON/OFF Basic authentication or OAuth 2.0 If ON, provide a URL and credentials.
Enforced TLS	ON/OFF
Track Open Event (REST only)	ON/OFF
Track Click Event (REST only)	ON/OFF
Forbidden Receiver List	ON/OFF
Forbidden Attachment List (REST only)	ON/OFF
Feedback Loop Service	ON/OFF

Optional Features - Extended Package

Feature	Possible values
Spam Score Check	ON/OFF
Rewriting Outbound	ON/OFF
Rewriting Inbound	ON/OFF

Optional Features - Exclusive Package

Feature	Possible values
Anti-Virus Multi-Scan	ON/OFF
Secure Document Handling	ON/FF If ON, provide the password strength: medium, high, very high.
Trace and Recover	ON/OFF

Word version

Last update: December 2025

Transactional Email Onboarding Sheet.docx