ActFax: Setting up ActFax Server to Receive Faxes via Retarus Cloud Fax

This Integration Guide describes the necessary steps to set up ActFax Server to receive faxes via Retarus Cloud Fax.

📌 ActFax Web Fax Connector status

The ActFax Web Fax Connector is already preconfigured and tested to work with Retarus Fax-for-Applications.

Developer: ActFax Communication-Software GmbH

Category: Third-Party Integration for Cloud Fax

Prerequisites

ActFax Server Version 10.50 or higher. You can download the latest version from the ActFax website.
API credentials (“Login-ID”) for Retarus Fax-to-Applications.
The preferred data center region URL for Europe or the US (provided by Retarus).

1. Request a test account for Retarus Fax-for-Applications

Request a test account from your Retarus Account Manager or via https://www.retarus.com/services/fax/.
After Retarus receives the signed agreement, the delivery team will contact you and provide the following:
→ The required API credentials to access the Retarus platform.
→ The URL for the preferred processing region.

📌 By default, the ActFax Connector is configured for the European region.

2. Configure inbound fax parameters

Navigate to Extras - Options - General - Extended Options - External Parameters, and set the following parameters:

HTTPSetInboundURL
Enter the Retarus server URL for receiving inbound faxes. If multiple servers need to be specified, separate them using commas (,).
HTTPSetInboundPassword
Specify the password for authentication.

3. Activate fax reception in Web Fax Service

In the ActFax management console:

📌 This option is only available if the HTTPSetInboundURL parameter has been set.

4. Recommended: Configure the document format in EAS portal

5. Test the configuration

Send a test fax to ActFax Server to verify that the ActFax Connector is receiving your faxes correctly.

You’ve completed the setup successfully!