IDHUB Password Policies

The new IDHUB (Retarus IAM – Identity and Access Management solution) enforces a unique set of password policies. These policies are based on recognized standards, including PCI DSS 4.x and NIST SP 800, and also include protections against brute-force attacks.

Strong Password Policies

Your password must meet the following rules:

Include a mix of upper and lower case letters, numbers, and symbols.
Have a minimum of 12 characters.
Cannot include your username or email.
Cannot be one of your 30 most recently used passwords.

Your password will expire after 90 days.
If you experience an account lockout or repeated login issues, contact the Retarus Support Team for assistance.

On top of our secure password, IDHUB offers two-factor authentication (2FA) functionality.

For more details on how to configure and manage 2FA, go to IDHUB: Retarus Identity & Access Management solution (IAM).