If you are troubleshooting a fax issue, your administrator may ask you to copy support information for the fax you are viewing. You can copy this information while previewing a fax. When copied, the support information is saved to your clipboard.
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Select a fax message in the current folder.
→ The message preview opens on the right side of the page. -
Click the More actions icon.
→ The More actions menu opens. -
Select Copy Support Information.
→ A confirmation message appears indicating that the support information has been copied to the clipboard.