FAQs - Getting started with the Retarus Enterprise Fax Portal
What is the Retarus Enterprise Fax Portal?
The Retarus Enterprise Fax Portal is a platform designed to handle faxes efficiently.
It provides tools for receiving, sorting, and managing faxes, ensuring organized and secure communication.
The platform integrates seamlessly with existing systems and offers robust security features to protect sensitive information.
What is a faxbox?
A "faxbox" is a centralized hub for receiving, organizing, and managing inbound fax messages for individual users or groups. It also allows users to send outbound faxes.
What is a tenant?
A tenant is an instance of the fax portal with its users, administrators, and numbers.
An organization can use multiple tenants in the fax portal simultaneously and independently of each other.
Some examples of when an organization may want to create different tenants include: for different regions within a country or in the world, for different departments or divisions, different workflow processes, and different applications.
Can I send a fax from the Enterprise Fax Portal?
Yes, users and admins can send faxes from any faxbox in the fax portal that they have permission to access.
