Skip to main content
Skip table of contents

View status of sent faxes in the Outbound folder

The status of sent faxes can be viewed anytime in the Outbound folder. The different stages of the fax transmission are viewable under the Status column in the Outbound folder.

View the status of your sent faxes

  1. Go to the Outbound folder.

  2. Find the fax you just sent and look for the current status of your fax in the Status column.
    → If you don’t see the fax messages you just sent, click the window refresh icon (image-20250226-214618.png).

  3. If the fax is still being transmitted, the status displays as Sending.

image-20250226-173243.png

  1. If the fax transmission is completed successfully, the status displays as image-20250226-001459.pngSent.

image-20250226-000420.png

  1. In the rare instance that a transmission error occurs, the status displays as image-20250226-001300.png Undelivered.

image-20250226-001150.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.