Mark faxes as read/unread

Marking faxes as read or unread in a faxbox can be very helpful, especially when numerous people work out of the same faxbox.

How to know if a fax has been read/unread

• Faxes displayed in bold text have not been read.

• Faxes displayed in regular text have been read.

• In the screenshot below:

  • The first six messages are shown in regular text and have been read.

  • The bottom two messages are shown in bold text and are unread.
    

Three ways to mark faxes as read/unread

While viewing the faxes on the main page of any folder:

1. By selecting one or multiple faxes:

   Click the checkbox next to any fax messages you want to mark as read/unread. The fax action icons menu pops up in the top right corner of the faxbox. Click the Eyeglasses icon ().
   → For step-by-step instructions, see Mark one or multiple faxes as read/unread below.

2. While hovering over a fax:

   Hover over the fax message to be marked as read/unread. Click the More actions icon ( ). The fax action menu opens. Scroll down to choose the Mark as read/unread option.
   → For step-by-step instructions, see Mark a fax as read/unread below.

3. While previewing a fax:
   Click to select a fax message in the current folder to preview. From the fax preview window, click the Eyeglasses icon ().
   → For step-by-step instructions, see Mark a fax being previewed as read/unread below.

Mark one or multiple faxes as read/unread

1. Select the checkboxes for one or multiple faxes that you want to be marked as read/unread.
   → The fax action icons menu pops up in the top right corner of the faxbox.

2. Click the Eyeglasses icon ().
   → The messages you selected change to bold text or regular text, depending on your selection.
   

Mark a fax as read/unread

1. Hover over the fax message to be marked as read/unread.

2. Click the More actions icon () next to the fax message.
   → The fax actions dropdown menu opens.

3. Scroll down to choose the Eyeglasses icon () from the dropdown list.
   → The message you selected changes to bold text or regular text, depending on your selection.
   

Mark a fax being previewed as read/unread

An individual fax viewed in the document preview window can be quickly and easily marked as read/unread.

1. Click a fax message to open it and display it in the document preview window.

2. Click the Eyeglasses icon () in the top right corner of the fax preview window.
   → The message you are previewing changes to bold text or regular text, depending on your selection.