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Mark faxes as read/unread

Marking faxes as read or unread in a faxbox can be very helpful, especially when numerous people work out of the same faxbox.

How to know if a fax has been read/unread

  • Faxes displayed in bold text have not been read.

  • Faxes displayed in regular text have been read.

  • In the screenshot below:

    • The first six messages are in regular text and have been read.

    • The bottom two messages are in bold text and are unread.

image-20250212-235826.png

Three ways to mark faxes as read/unread

While viewing the faxes on the main page of any folder:

  1. By selecting one or multiple faxes

    Click the checkbox next to all fax messages you want to mark as read/unread. The fax action menu icons pop up. Click the Eyeglasses icon (image-20250213-171113.png).
    → For step-by-step instructions, see Mark one or multiple faxes as read/unread below.

  2. While hovering over a fax

    Hover over the fax message to be marked as read/unread. Click the More actions icon (image-20250317-165333.png ). The fax action menu icons pop up. Scroll down to choose the Mark as read/unread option.
    → For step-by-step instructions, see Mark a fax as read/unread below.

  3. While previewing a fax
    Click to select a fax message in the current folder to preview. From the fax preview window, click the Eyeglasses icon (image-20250213-171113.png).
    → For step-by-step instructions, see Mark a fax being previewed as read/unread below.

Mark one or multiple faxes as read/unread

  1. Select the checkboxes for one or multiple faxes that you want to be marked as read/unread.

  2. Click the Eyeglasses icon (image-20250213-171113.png) in the top right corner of the faxbox.
    → The messages you selected change to bold text or regular text, depending on your selection.

image-20250213-170226.png

Mark a fax as read/unread

  1. Hover over the fax message to be marked as read/unread.

  2. Click the More actions icon (image-20250317-165333.png) next to the fax message.
    → The fax actions dropdown menu displays.

  3. Scroll down to choose the Eyeglasses icon (image-20250213-171113.png) from the dropdown list.
    → The message you selected changes to bold text or regular text, depending on your selection.

image-20250325-221639.png

Mark a fax being previewed as read/unread

An individual fax viewed in the document preview window can be quickly and easily marked as read/unread.

  1. Click a fax message to open it and display it in the document preview window.

  2. Click the Eyeglasses icon (image-20250213-171113.png) in the top right corner of the fax preview window.
    → The message you are previewing changes to bold text or regular text, depending on your selection.

image-20250325-225745.png

 

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