Move faxes to a different faxbox

Users can easily move faxes to a different faxbox, even if they do not have direct access to the target faxbox. A moved fax is placed in the same folder type in the target faxbox:

  • A fax moved from Inbound is placed in Inbound.

  • A fax moved from Outbound is placed in Outbound.

šŸ“Œ Moved fax indicator

Anytime a fax is moved to a different faxbox, a move indicator icon ( image-20260626-082641.png ) is added to the message line, permanently associated with the fax and visible to all users.

You can move faxes to a different faxbox from the fax list, the context menu, or the fax preview window.

Moving one or multiple faxes from the fax list

  1. Click the checkbox next to one or multiple fax messages you want to move to a different faxbox.
    → The fax action icons menu pops up in the top right corner of the faxbox.

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  1. Click the Move to Faxbox icon ( image-20260626-090802.png ) to view the dropdown list of available faxboxes.

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  • Click to select the faxbox from the dropdown list where you want to move the selected faxes.
    → The selected faxes are moved to the chosen faxbox in the correct chronological order.
    → A move indicator ( image-20260626-082641.png ) appears next to each fax that was moved successfully.

Moving a fax from the context menu

  1. Point to the fax message you want to move to a different faxbox.

  2. Click the More actions icon ( image-20250317-165333.png ) next to the fax message.
    → The fax context menu opens.

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  1. Choose Move to Faxbox, then select the faxbox you want to move the fax to.
    → The selected fax is moved to the selected faxbox.
    → A move indicator ( image-20260626-082641.png ) appears next to the fax.

Moving a previewed fax to a different faxbox

  1. Click to select and preview any fax message in the current folder view.
    → The fax opens in the document preview window on the right side of the screen.

  2. Click the Move to Faxbox icon ( image-20260626-090802.png ) in the top right corner of the fax preview window to view the dropdown list of available faxboxes.

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  1. Click the faxbox in the dropdown list where you want to move the previewed fax.
    → The previewed fax is moved to the selected faxbox.
    → A move indicator ( image-20260626-082641.png ) appears next to the fax.

Display the name of the original faxbox

To see the name of the original faxbox, hover over the move indicator ( image-20260626-080402.png ) next to the moved fax. The name of the faxbox it was moved from is shown in a tooltip.

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