Merging multiple faxes

The Merge Documents feature lets you combine multiple received faxes into a single PDF. This can be useful, for example, when you need to send related faxes together in one email attachment, archive them as a consolidated file in Amazon S3, or download them as a single document to your local computer.

Merging works only with received faxes (inbound), and you must select at least two faxes from your inbox. Depending on your action, you can send the merged document via email, store it in S3, or export it to your local computer. The original faxes are always preserved in the portal.

Merge and send via email

Combine multiple faxes into a single PDF and send it as an email attachment.

1. In your inbox, select two or more received faxes using the checkboxes.

2. Choose Send via Email.

3. In the action form, activate the Send as merged document option.

4. (Optional) Reorder the faxes before merging.

5. Set a filename for the merged document (the default format is Name–Timestamp).

6. Complete the email details and send.
   → The merged document is emailed as a single attachment. It is not stored in the Outbound folder.

Merge and store in S3

Combine multiple faxes into a single PDF and store it in your Amazon S3 bucket.

1. In your inbox, select two or more received faxes using the checkboxes.

2. Choose Store in S3.

3. In the action form, enable the Send as merged document option.

4. Set a filename for the merged document (the default format is Name–Timestamp).

5. (Optional) Reorder the faxes before merging.

6. Complete the S3 storage details and click Store in S3.
   → The merged document is stored in S3. The original faxes remain in the portal.

Merge and export to a local computer

Combine multiple faxes into a single PDF and download it to your local computer.

1. In your inbox, select two or more received faxes using the checkboxes.

2. Choose Export.

3. In the Export dialog, turn on the Send as merged document option.

4. Change the default file name.

5. Reorder the faxes before merging by using the Reorder button.

   • Drag the handle icon (≡) to reorder the faxes.

   • Click Close reorder when finished.

6. Click Confirm.
   → The merged document downloads to your local computer. The original faxes remain in the portal.