Configure timezones and date ranges

The timezone and date range settings work the same way for both Inbound and Outbound Fax Reporting. These settings allow you to control the time period and timezone for the data displayed in your reports.

Changing the timezone

1. Open the relevant Reporting screen (Inbound or Outbound). (FAX - Reporting - Inbound/Outbound).

2. Click the DATE RANGE dropdown arrow.

3. In the Report range panel, click the Timezone dropdown.

4. Scroll through the list and select your desired timezone.

5. Click Generate Report.
   → The report is generated and displayed using the selected timezone.

Selecting a date and time range

You can run reports for:

• A custom date/time range (maximum 45 days)

• A preset range from Quick Ranges (Last, So far, From the past)

📌 Temporary data and time preferences

Date and time preferences are temporary and reset to the default when you exit Fax Reporting.

To set a custom range:

1. Open the relevant Reporting screen (Inbound or Outbound). (FAX - Reporting - Inbound/Outbound).

2. Click the DATE RANGE dropdown arrow.

3. In the Choose interval fields, select a start date/time and end date/time using the date picker or by typing directly.

4. Ensure your range does not exceed 45 days.

5. Click Generate Report.
   → The report is generated and displayed.

To use a preset Quick Range

1. In the Quick Ranges section, click one of the available options:

   • Last

   • So far

   • From the past

The report is generated immediately after selecting a quick range.

📌 Timezone and date range are not saved in views

The timezone and date range settings are not part of any view configuration:

• When you save a Custom View or use the Advanced View, these settings are not stored.

• Each time you open Fax Reporting, you’ll need to set the date, time, and timezone again if different from the defaults.