Outbound Fax In-Flight Monitoring

The Outbound Fax In-Flight Monitoring tool in myEAS allows you to track the real-time status of outbound fax transmissions. Use it to quickly locate and monitor outgoing faxes, including detailed status information for each job.

📌 Dashboard visibility
Live fax jobs remain visible on the Outbound In-Flight Monitoring dashboard for only a few minutes after they reach the job-finished status.
To view completed fax jobs, navigate to Outbound Reporting.

Viewing fax jobs

From the myEAS home page, click the FAX button.
→ The FAX Dashboard screen opens.
In the left navigation pane, click the Monitoring tab.
→ The Fax Outbound In-Flight Monitoring screen opens.

Click Select.
→ The Outbound In-Flight Monitoring dashboard opens.
Choose the correct region by clicking the corresponding radio button (e.g., Europe/Germany or America/United States).

Click More details.
→ A list of all available fax jobs is displayed.

For more on what information is shown while a fax is in progress, see Displayed data while processing faxes.

Click the dropdown arrow next to the fax ID to display additional details about the current fax job.
For more information on additional fields, see Additional data.

Displayed data while processing faxes

Option	Description
Id	Unique alphanumeric identifier for the fax job.
Name	Subject of the original email if sent via fax-to-email, or the fax ID, or a custom identifier.
Service	Indicates the type of service used to send the fax.
Status	Current status of the fax job.
Pages	Total number of pages (includes cover page and attachments).
Pending	Number of fax jobs still awaiting processing.
Delivered	Number of fax jobs successfully delivered (visible once processing is complete).
Not Delivered	Number of fax jobs that failed (visible once processing is complete).
Total	Total number of fax jobs associated with the transmission.

Additional data

Option	Description
Account	Sender's account information.
Service Id	Identifier for the service sending the fax.
Scheduled At	Time the fax job was scheduled to start.
Expires At	Time the fax job will expire (faxing stops after this, even if undelivered).
Cost Center	Used for billing to identify the responsible organization.
Last Updated	Timestamp of the most recent update for the fax job.